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by Businessnews Publishing : Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book

ISBN : #2511044463 | Date : 2016-09-14

Description :

PDF-7ea68 | The must-read summary of Ron Zemke and Tom Connellan’s book: “E-Service: 24 Ways to Keep Your Customers – When the Competition is Just a Click Away”.This complete summary of the ideas from Ron Zemke and Tom Connellan’s book “E-Service” shows how the key to success doesn’t lie in attracting visitors, but in creating highly satisfied customers who will do business with you again and again. According… Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book


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: Revolution in Marketing: Market Driving Changes: Proceedings of the 2006 Academy of Marketing Science (AMS) Annual Conference (Developments in … of the Academy of Marketing Science)

ISBN : #3319117602 | Date : 2014-10-24

Description :

PDF-20afb | Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these event… Revolution in Marketing: Market Driving Changes: Proceedings of the 2006 Academy of Marketing Science (AMS) Annual Conference (Developments in … of the Academy of Marketing Science)


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by Paul R. Timm PhD : Seven Power Strategies for Building Customer Loyalty

ISBN : #081440569X | Date : 2001-04-15

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PDF-edc18 | Nothing is more important to a company’s long-term health than customer loyalty – yet too many companies settle for empty customer service slogans, misguided programs, and sporadic training. This powerful book introduces a complete program that virtually guarantees customer retention and business growth – including high-impact tactics for consistently exceeding customer expectations through “A-plu… Seven Power Strategies for Building Customer Loyalty


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by David Khazai : Where Are The Customers?

ISBN : #1456497235 | Date : 2011-02-23

Description :

PDF-9164b | Independent retailers have been losing sales to big box stores and eCommerce websites for the past decade. This trend coupled with the recent economic climate has sent the pain level through the roof for traditional retailers. Where Are The Customers provide practical, hands on tools and advice for how retailers can create a sustainable competitive advantage and thrive in these challenging times… Where Are The Customers?


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by Wolf W. Lasko : Wie aus Ideen Bilder werden: Einfach besser präsentieren ― In Sekunden überzeugen (German Edition)

ISBN : #3409189378 | Date : 1997-05-28

Description :

PDF-c9475 | Ein Ratgeber mit rund 100 Praxisbeispielen für die überzeugende und mitreißende Visualisierung konkreter Managementprobleme. Damit bei Ihrer Präsentation garantiert “der Funke” überspringt…. Wie aus Ideen Bilder werden: Einfach besser präsentieren ― In Sekunden überzeugen (German Edition)


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by Manish Grover : Dancing The Digital Tune: The 5 Principles of Competing in a Digital World

ISBN : #0692358749 | Date : 2014-11-02

Description :

PDF-2a3b5 | For the first time, an overarching and systematic process is presented to think about creating your digital strategy. Traditional models will not form the basis for future success. These models are focused on a one way street – promote, target and sell – often competing against the rest of the world. We need a new approach to orient our organizations to the new connected world. The 5 actionable f… Dancing The Digital Tune: The 5 Principles of Competing in a Digital World


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by Larry L. Coffman : Public-Sector Marketing: A Guide for Practitioners (Wiley Series on Business Strategy)

ISBN : #0471011614 | Date : 1986-07-31

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PDF-a13f1 | A concise “how-to” handbook of effective marketing techniques tailored especially to the public sector. Offers insights and perspectives for achieving maximum positive results while dealing with obstacles both inside and outside the organization. Features a comprehensive Promotional Program Summary that helps make sure you’ve covered every base in developing and implementing a promotion plan. In… Public-Sector Marketing: A Guide for Practitioners (Wiley Series on Business Strategy)


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by BusinessNews Publishing : Summary: Behind the Cloud: Review and Analysis of Benioff’s Book

ISBN : # | Date : 2013-02-15

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PDF-21fa3 | The must-read summary of Marc Benioff’s book: “Behind the Cloud: The Untold Story of How Salesforce.com Went From Idea to Billion-Dollar Company- and Revolutionized an Industry”. This complete summary of the ideas from Marc Benioff’s book “Behind the Cloud” explains how he started with an idea and grew it into a billion-dollar business. According to Benioff, the key to creating a truly successful… Summary: Behind the Cloud: Review and Analysis of Benioff’s Book


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by Shady Ramadan : OmniChannel Marketing: The Roadmap to Create and Implement Omnichannel Strategy For Your Business

ISBN : #1520268149 | Date : 2017-01-01

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PDF-6cd7f | Are you ready for the changes in Consumer Behavior? Most customers today expect stores to provide easy shopping experience. In the past few years, customers have shifted their behavior not only within the physical store but also digitally. There is no online or offline marketing strategy anymore, but how both working together in a unique customer-centric manner. This is the Omnichannel Marke… OmniChannel Marketing: The Roadmap to Create and Implement Omnichannel Strategy For Your Business


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by Businessnews Publishing : Summary: Customers.com: Review and Analysis of Seybold’s Book

ISBN : #2511043920 | Date : 2016-09-09

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PDF-d166e | The must-read summary of Patricia B. Seybold’s book: Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond”.This complete summary of the ideas from Patricia B. Seybold’s book “Customers.com” shows how your existing customers are the key to developing and implementing a successful e-commerce strategy. In her book, Patricia B. Seybold explains how you can position y… Summary: Customers.com: Review and Analysis of Seybold’s Book


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